Communication strategies: Implications for EFL university students

İRGİN P., Yaman Ş., Kavasoğlu M.

Eğitim Bilimleri Araştırmaları Dergisi, vol.3, no.2, pp.255-268, 2013 (SSCI)

  • Publication Type: Article / Article
  • Volume: 3 Issue: 2
  • Publication Date: 2013
  • Journal Name: Eğitim Bilimleri Araştırmaları Dergisi
  • Journal Indexes: Social Sciences Citation Index (SSCI)
  • Page Numbers: pp.255-268
  • Erciyes University Affiliated: Yes


Oral communication is an interactive process in which an individual alternately takes the 
roles of speaker and listener. Thus, rather than focusing on each skill separately, these skills 
should be considered integratedly. In order for students to overcome the burdens in listening 
and speaking skills, they need to develop communicative competence, especially strategic 
competence. With reference to speaking, strategic competence points out the ability to know 
how to keep a conversation going, how to terminate the conversation, and how to clear up 
communication breakdowns and comprehension problems (Shumin, 1994). Therefore, the 
aim of this quantitative study is to investigate both speaking and listening strategies (so 
called “communication strategies”) used by EFL students to cope with problems during 
communication so they can be integrated into language teaching in order to develop 
students’ strategic competence. Two hundred ninety-one Turkish EFL university students 
participated in this study. Researchers used the “Communication Strategy Inventory”, a 5 
point Likert-type scale developed by Yaman, Irgin and Kavasoglu (2011). The findings of this 
study revealed that EFL students used negotiation for meaning, compensatory, and getting the 
gist strategies in communication. It also found that female students used communication 
strategies more than males and advanced level students. 
Key Words: Communication, Strategy, EFL learner