AI-Based Sentiment Analysis of E-Commerce Customer Feed-back: A Bilingual Study on the Fast-Food Industry in Turkish and English

Kahya Özyirmidokuz E., Molu Elmas B., Stoica E. A.

JOURNAL OF THEORETICAL AND APPLIED ELECTRONIC COMMERCE RESEARCH, cilt.20, sa.294, ss.1-40, 2025 (SSCI, Scopus)

  • Yayın Türü: Makale / Tam Makale
  • Cilt numarası: 20 Sayı: 294
  • Basım Tarihi: 2025
  • Doi Numarası: 10.3390/jtaer20040294
  • Dergi Adı: JOURNAL OF THEORETICAL AND APPLIED ELECTRONIC COMMERCE RESEARCH
  • Derginin Tarandığı İndeksler: Applied Science & Technology Source, Scopus, Aerospace Database, Social Sciences Citation Index (SSCI), ABI/INFORM, Business Source Elite, Business Source Premier, Communication Abstracts, Computer & Applied Sciences, Metadex, Directory of Open Access Journals, DIALNET, Civil Engineering Abstracts
  • Sayfa Sayıları: ss.1-40
  • Erciyes Üniversitesi Adresli: Evet