AI-Based Sentiment Analysis of E-Commerce Customer Feed-back: A Bilingual Study on the Fast-Food Industry in Turkish and English

Kahya Özyirmidokuz E., Molu Elmas B., Stoica E. A.

JOURNAL OF THEORETICAL AND APPLIED ELECTRONIC COMMERCE RESEARCH, vol.20, no.294, pp.1-40, 2025 (SSCI, Scopus)

  • Publication Type: Article / Article
  • Volume: 20 Issue: 294
  • Publication Date: 2025
  • Doi Number: 10.3390/jtaer20040294
  • Journal Name: JOURNAL OF THEORETICAL AND APPLIED ELECTRONIC COMMERCE RESEARCH
  • Journal Indexes: Applied Science & Technology Source, Scopus, Aerospace Database, Social Sciences Citation Index (SSCI), ABI/INFORM, Business Source Elite, Business Source Premier, Communication Abstracts, Computer & Applied Sciences, Metadex, Directory of Open Access Journals, DIALNET, Civil Engineering Abstracts
  • Page Numbers: pp.1-40
  • Erciyes University Affiliated: Yes