Analyzing customer complaints : A Web text mining application

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KAHYA ÖZYİRMİDOKUZ E., Özyirmidokuz M. H.

International Conference on Education and Social Sciences (INTCESS14), Turkey, 1 - 04 February 2014, pp.734-743, (Full Text)

• Publication Type: Conference Paper / Full Text
• Country: Turkey
• Page Numbers: pp.734-743
• Erciyes University Affiliated: Yes